Insurance companies in Austria 2026: a ranking built on verified facts

A ranking of insurance companies in Austria that serve private customers, built only on verifiable facts: since when the company has been operating as an insurer (official website), whether it states a rating of its own from a recognised agency, whether it publishes reports, whether you can buy a policy and report a claim online, and whether its policy terms and complaints procedure are published. Every fact links to its source with the date we checked it. This is not advice to choose a particular insurer. Places are not for sale.

16 rankedUpdated How we rank

#CompanyWho it serves
1Niederösterreichische Versicherung801923YesNoPolicy online Claim online 24/7
2UNIQA781811YesNoPolicy online Claim online App 24/7
3DONAU Versicherung781867YesNoPolicy online Claim online 24/7
4Wiener Städtische741824YesNoPolicy online Claim online App
5Oberösterreichische Versicherung741811YesNoPolicy online Claim online 24/7
6GRAWE731828YesNoPolicy online Claim online
7Generali Österreich731831Not verifiedNoClaim online App
8Zurich Österreich72Not verifiedYesNoPolicy online Claim online App 24/7
9TIROLER VERSICHERUNG681821YesNoPolicy online Claim online
10Wüstenrot Versicherung631976Not verifiedNoClaim online App 24/7
11HDI Österreich601875Not verifiedNoClaim online 24/7
12Vorarlberger Landes-Versicherung571920Not verifiedNoClaim online
13ERGO52Not verifiedYesNoPolicy online Claim online
14Helvetia Österreich521858Not verifiedNoClaim online
15Kärntner Landesversicherung501899Not verifiedNoClaim online
16Merkur Versicherung481798Not verifiedNoApp
  1. 1

    Niederösterreichische Versicherung

    80/100

    Policy online Claim online 24/7

    Reliability63
    Service83
    Products100
    Transparency100
    Licensed since
    1923
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 96% backed by facts

  2. 2

    UNIQA

    78/100

    Policy online Claim online App 24/7

    Reliability75
    Service86
    Products100
    Transparency50
    Licensed since
    1811
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 88% backed by facts

  3. 3

    DONAU Versicherung

    78/100

    Policy online Claim online 24/7

    Reliability75
    Service71
    Products100
    Transparency75
    Licensed since
    1867
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 88% backed by facts

  4. 4

    Wiener Städtische

    74/100

    Policy online Claim online App

    Reliability75
    Service86
    Products100
    Transparency25
    Licensed since
    1824
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 84% backed by facts

  5. 5

    Oberösterreichische Versicherung

    74/100

    Policy online Claim online 24/7

    Reliability63
    Service71
    Products83
    Transparency100
    Licensed since
    1811
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 91% backed by facts

  6. 6

    GRAWE

    73/100

    Policy online Claim online

    Reliability75
    Service57
    Products100
    Transparency75
    Licensed since
    1828
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 83% backed by facts

  7. 7

    Generali Österreich

    73/100

    Claim online App

    Reliability75
    Service43
    Products100
    Transparency100
    Licensed since
    1831
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 83% backed by facts

  8. 8

    Zurich Österreich

    72/100

    Policy online Claim online App 24/7

    Reliability38
    Service98
    Products83
    Transparency100
    Licensed since
    Not verified
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 85% backed by facts

  9. 9

    TIROLER VERSICHERUNG

    68/100

    Policy online Claim online

    Reliability63
    Service65
    Products83
    Transparency75
    Licensed since
    1821
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 88% backed by facts

  10. 10

    Wüstenrot Versicherung

    63/100

    Claim online App 24/7

    Reliability75
    Service57
    Products83
    Transparency25
    Licensed since
    1976
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 76% backed by facts

  11. 11

    HDI Österreich

    60/100

    Claim online 24/7

    Reliability75
    Service43
    Products67
    Transparency50
    Licensed since
    1875
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Publishes annual financial reports
    • Claims can be reported online
    • Part of a banking or insurance group

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 75% backed by facts

  12. 12

    Vorarlberger Landes-Versicherung

    57/100

    Claim online

    Reliability63
    Service29
    Products83
    Transparency75
    Licensed since
    1920
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 75% backed by facts

  13. 13

    ERGO

    52/100

    Policy online Claim online

    Reliability38
    Service57
    Products83
    Transparency50
    Licensed since
    Not verified
    Buy a policy online
    Yes
    Rating from a rating agency
    No

    Pros

    • Wide range of products for private customers
    • Publishes annual financial reports
    • Policies can be bought online
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website
    • Policy terms not found on the website

    Details Visit site ↗ 72% backed by facts

  14. 14

    Helvetia Österreich

    52/100

    Claim online

    Reliability50
    Service40
    Products83
    Transparency50
    Licensed since
    1858
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Claims can be reported online
    • Part of a banking or insurance group

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 65% backed by facts

  15. 15

    Kärntner Landesversicherung

    50/100

    Claim online

    Reliability63
    Service29
    Products83
    Transparency25
    Licensed since
    1899
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Wide range of products for private customers
    • Publishes annual financial reports
    • Claims can be reported online

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 67% backed by facts

  16. 16

    Merkur Versicherung

    48/100

    App

    Reliability75
    Service14
    Products67
    Transparency25
    Licensed since
    1798
    Buy a policy online
    Not verified
    Rating from a rating agency
    No

    Pros

    • Long track record as a licensed insurer
    • Publishes annual financial reports
    • Part of a banking or insurance group
    • Has a mobile app for customers

    Cons

    • No rating from a recognised agency stated on the website

    Details Visit site ↗ 63% backed by facts

How we calculate the Score

40%

Reliability

The year the company was first licensed as an insurer (from the supervisor's register or, where the register shows no date, from the official website), a financial strength rating from a recognised agency stated on the website, published annual reports and membership of a banking or insurance group.

30%

Service

Whether you can buy a policy online and report a claim on the website or in an app, whether there is a mobile app and a 24/7 phone line, and how many offices the company has in the country.

15%

Products

How many of six main retail lines the company offers: compulsory motor third-party liability, motor own damage (comprehensive), home and property, travel, health or accident, and life.

15%

Transparency

Whether the policy terms and conditions, the complaints procedure and the tariffs or a premium calculator are published on the website.

How we rank

How to choose an insurance company

  1. Check the licence in the register

    Only companies licensed by the national supervisor may sell insurance. Find the company in the supervisor's register (for example the Bank of Russia, KNF in Poland or BaFin in Germany) and make sure the licence is active and covers the type of insurance you need.

  2. Read the policy terms

    What a policy covers is decided by its terms and the contract, not by advertising. Look at the exclusions, the deductible, the sum insured and how the payout is calculated (with or without depreciation, repair or cash).

  3. Learn the claims procedure in advance

    Check whom to call, how soon you must report an event, which documents you will need and whether claims can be reported online. Save the 24/7 phone number if there is one.

  4. Compare cover, not only price

    A cheap policy may come with a high deductible or narrow cover. Compare the same conditions at several insurers: sum insured, deductible, list of risks and claims settlement time.

  5. Buy on the official website or from an official agent

    Buy an e-policy on the insurer's own website or app and check the web address. Where the insurer or the supervisor offers a policy check by number, use it.

  6. Know where to complain

    If you disagree with a decision, first send a written complaint to the insurer. Next steps are the financial ombudsman or the supervisor, and then court. Insurers usually publish their complaints procedure on their website.

Frequently asked questions

Which insurance company is the best?

The company in first place has the highest Score under our open methodology. This is not advice: look at what matters to you. If you care about the insurer's stability, check Reliability; if convenience matters, check Service (online policies and claims). Always read the policy terms for the actual cover.

Where does the data come from?

From the supervisors' registers (Ministry of Finance in Belarus, Bank of Russia, ARDFM in Kazakhstan, KNF in Poland, BaFin in Germany) and from the insurers' official websites. Every fact links to its page with the date we checked it.

Why don't you use reviews or popularity rankings?

Reviews and media rankings cannot be verified reliably, and the number of complaints grows with the size of the company. So the Score uses only what is visible in the official register and on the insurer's website. A financial strength rating counts only as a yes/no fact from a recognised agency; we do not compare rating grades.

Does the ranking guarantee that a claim will be paid?

No. The ranking shows how openly a company works and how easy it is to deal with. Whether a claim is paid depends on the policy terms and your contract. Before buying, check the licence in the supervisor's register and read the terms.

Can a company buy a place in the ranking?

No. The Score is calculated with the same formula for every company. Paid placements, if they ever appear, will be a separate block labelled as advertising and never affect the Score.