Navy Federal Credit Union: verified facts and rating
Licensed since: 1933 Checked 2026-10-30
Score breakdown
76% backed by facts · How we rank
Navy Federal Credit Union against the market
The dot is the company, the line is the median of all companies in this ranking.
Published rate, % of country reference82%125%107% · median 100%
Support hours a week52 h168 h168 h · median 83 h
Maximum amount, % of country reference70%300%300% · median 100%
Longest term60 mo84 mo60 mo · median 60 mo
Navy Federal Credit Union strengths and weaknesses
Pros
- Long licence history
- Licence confirmed by the official list or a stated licence number
- No arrangement fee in the standard terms
- Terms state that early repayment is free
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Licensed since | 1933 founded; small group of naval employees in 1933 | navyfederal.org | 2026-10-30 |
| Licensed by the regulator | Yes NCUA charter no. 5536, federal credit union; insured by NCUA | ncua.gov | 2026-10-30 |
| Published rate, % of country reference | 107% Personal Expense Loan: up to 36 mos. 8.74-18.00% APR; 37 to 60 mos. 10.69-18.00%; no autopay discount stated · APR 8.74% · index 100 = 8.2% (median at launch) | navyfederal.org | 2026-10-30 |
| Free early repayment | Yes No fees and no prepayment penalties | navyfederal.org | 2026-10-30 |
| No arrangement fee | Yes no application, origination or early prepayment fees | navyfederal.org | 2026-10-30 |
| Fees or terms published | Not verified | — | |
| Complaints procedure | Not verified | — | |
| Online application for new customers | Yes apply online, by phone or at a branch; apply via mobile app or online; membership required (military, DoD, veterans and families) | navyfederal.org | 2026-10-30 |
| Support hours a week | 168 h Talk to a real person anytime. Our stateside member reps are available 24/7. | navyfederal.org | 2026-10-30 |
| Maximum amount, % of country reference | 300% $250 to $150,000; loans more than $50,000 require a qualified co-applicant · max 150000 USD · index 100 = 50000 USD (median at launch) | navyfederal.org | 2026-10-30 |
| Longest term | 60 mo Personal Expense Loan: up to 60 months (longer terms only for certain purposes, e.g. home improvement to 180 mos.) | navyfederal.org | 2026-10-30 |