HSBC UK (loans): verified facts and rating

Checked 2026-10-30

hsbc.co.uk

3

Consumer loans 3 of 4

52/100

Score breakdown

Licence40
Transparency40
Cost76
Service71

67% backed by facts · How we rank

HSBC UK (loans) against the market

The dot is the company, the line is the median of all companies in this ranking.

Published rate, % of country reference86%333%99% · median 99.5%
Support hours a week39 h84 h84 h · median 55 h
Maximum amount, % of country reference86%143%86% · median 100%
Longest term84 mo120 mo96 mo · median 90 mo

HSBC UK (loans) strengths and weaknesses

Pros

  • Licence confirmed by the official list or a stated licence number
  • Publishes how to complain
  • No arrangement fee in the standard terms
  • New customers can apply online

Cons

  • A charge can apply to early repayment

All facts

FactValueSourceChecked
Licensed sinceNot verified—
Licensed by the regulatorYes
HSBC UK Bank Plc, FRN 765112, list of PRA-regulated banks, October 2026
bankofengland.co.uk2026-10-30
Published rate, % of country reference99%
6.8% APR Representative for loans between £7,500 and £20,000; band covers £10,000; maximum APR 22.9% · APR 6.8% · index 100 = 6.9% (median at launch)
hsbc.co.uk2026-10-30
Free early repaymentNo
Overpayments free of charge; on full repayment: daily interest up to 28 days after notice, plus an additional month of interest if the loan was repayable over more than 12 months
hsbc.co.uk2026-10-30
No arrangement feeYes
No arrangement fee
hsbc.co.uk2026-10-30
Fees or terms publishedNot verified—
Complaints procedureYeshsbc.co.uk2026-10-30
Online application for new customersYes
Get a quote online; non-HSBC current account customers should get a credit decision in 2 to 5 working days; requires a bank or building society account with Direct Debit
hsbc.co.uk2026-10-30
Support hours a week84 h
Existing customers 03457 404 404: All lines are open from 08:00 to 20:00 every day.
hsbc.co.uk2026-10-30
Maximum amount, % of country reference86%
Borrow between £1,000 and £30,000 · max 30000 GBP · index 100 = 35000 GBP (median at launch)
hsbc.co.uk2026-10-30
Longest term96 mo
up to 60 months for loans up to £15,000, or up to 96 months for loans over £15,000
hsbc.co.uk2026-10-30

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