Free Mobile: verified facts and rating
Commercial 5G: Yes Checked 2026-10-30
Score breakdown
80% backed by facts · How we rank
Free Mobile against the market
The dot is the company, the line is the median of all companies in this ranking.
Price index (100 = cheapest in the country)100250250 · median 125
Free Mobile strengths and weaknesses
Pros
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
- Full tariff terms are public
Cons
- Human support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Listed by the regulator | Not verified | — | |
| Own radio network | Yes | free.fr | 2026-10-30 |
| Commercial 5G | Yes | mobile.free.fr | 2026-10-30 |
| Stated population coverage | Not verified | — | |
| Price index (100 = cheapest in the country) | 250 Forfait Free 5G+ 350 Go, 19,99 €/mois, sans engagement, postpaid, appels illimités; SIM/eSIM 10 € une fois; Série Free 12,99 €/mois pendant 1 an puis Forfait Free 5G+ à 19,99 €/mois · 19.99 EUR · index 100 = 7.99 EUR (Lycamobile, Syma) | mobile.free.fr | 2026-10-30 |
| Commercial 4G | Yes | mobile.free.fr | 2026-10-30 |
| eSIM | Yes | mobile.free.fr | 2026-10-30 |
| International roaming | Yes | mobile.free.fr | 2026-10-30 |
| Self-care app | Yes | free.fr | 2026-10-30 |
| 24/7 human support | No | free.fr | 2026-10-30 |
| Tariff terms published | Yes | mobile.free.fr | 2026-10-30 |
| Complaints procedure published | Yes | mobile.free.fr | 2026-10-30 |