NAB (loans): verified facts and rating

Licensed since: 1981 Checked 2026-10-30

nab.com.au

4

Consumer loans 4 of 7

75/100

Score breakdown

Licence100
Transparency60
Cost60
Service69

88% backed by facts · How we rank

NAB (loans) against the market

The dot is the company, the line is the median of all companies in this ranking.

Published rate, % of country reference81%158%81% · median 100%
Support hours a week60 h87 h73 h · median 69 h
Maximum amount, % of country reference95%133%105% · median 100%
Longest term84 mo120 mo84 mo · median 84 mo

NAB (loans) strengths and weaknesses

Pros

  • Long licence history
  • Licence confirmed by the official list or a stated licence number
  • Publishes how to complain
  • Terms state that early repayment is free

Cons

  • An arrangement fee can apply

All facts

FactValueSourceChecked
Licensed since1981
We became NAB when the National Bank of Australasia (est. 1858) merged with the Commercial Banking Company of Sydney (est. 1834) on October 1, 1981.
nab.com.au2026-10-30
Licensed by the regulatorYes
National Australia Bank Limited (AFSL and Australian Credit Licence 230686 per nab.com.au)
apra.gov.au2026-10-30
Published rate, % of country reference81%
Fixed unsecured: interest rate from 7.50% p.a to 22.00% p.a.; comparison rate from 8.54% p.a to 22.88% p.a.; loan amount and term of the comparison example not stated on the page read · APR 8.54% · index 100 = 10.53% (median at launch)
nab.com.au2026-10-30
Free early repaymentYes
No penalties, exit fees or surprise charges. $0 exit fee
nab.com.au2026-10-30
No arrangement feeNo
We're waiving the $250 application fee on unsecured personal loans; valid for applications started from 8 October 2026 to 3 December 2026
nab.com.au2026-10-30
Fees or terms publishedNot verified—
Complaints procedureYes
How to lodge a complaint or provide feedback; call 13 22 65; escalate to AFCA
nab.com.au2026-10-30
Online application for new customersYes
Are you a new or existing customer? If you're a new customer, you'll need to provide the following; Apply online
nab.com.au2026-10-30
Support hours a week73 h
Call us National: Monday to Friday, 8:00am to 7:00pm; Saturday to Sunday, 9:00am to 6:00pm. 13 22 65
nab.com.au2026-10-30
Maximum amount, % of country reference105%
Borrow from $5,000 to $55,000. · max 55000 AUD · index 100 = 52500 AUD (median at launch)
nab.com.au2026-10-30
Longest term84 mo
Choose a loan term from one to seven years
nab.com.au2026-10-30

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