Medibank: verified facts and rating

Licensed since: 1976 Checked 2026-10-30

medibank.com.au

5

Insurance companies 5 of 13

74/100

Score breakdown

Reliability75
Service71
Products50
Transparency100

91% backed by facts · How we rank

Medibank against the market

The dot is the company, the line is the median of all companies in this ranking.

Retail lines offered (of 6)163 · median 4

Medibank strengths and weaknesses

Pros

  • Long track record as a licensed insurer
  • Publishes annual financial reports
  • Policies can be bought online
  • Claims can be reported online

Cons

  • No rating from a recognised agency stated on the website

All facts

FactValueSourceChecked
Licensed since1976medibank.com.au2026-10-30
Buy a policy onlineYesmedibank.com.au2026-10-30
Rating from a rating agencyNomedibank.com.au2026-10-30
Financial reports onlineYesmedibank.com.au2026-10-30
Part of a groupYesmedibank.com.au2026-10-30
Report a claim onlineYesmedibank.com.au2026-10-30
Mobile appYesmedibank.com.au2026-10-30
Claims settlement deadline stated by the insurerNot verified—
24/7 phone lineNot verified—
Offices in the countryNot verified—
Retail lines offered (of 6)3medibank.com.au2026-10-30
Policy terms onlineYesmedibank.com.au2026-10-30
Complaints procedure publishedYesmedibank.com.au2026-10-30
Calculator or tariffsYesmedibank.com.au2026-10-30

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