MATE: verified facts and rating
Commercial 5G: Yes Checked 2026-10-30
Score breakdown
90% backed by facts · How we rank
MATE against the market
The dot is the company, the line is the median of all companies in this ranking.
Price index (100 = cheapest in the country)100205130 · median 130
MATE strengths and weaknesses
Pros
- Reference tariff among the cheapest in the country
- Commercial 5G for consumers
- High officially stated population coverage
- Offers eSIM to new customers
Cons
- Uses another operator's network
- Human support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Listed by the regulator | Not verified | — | |
| Own radio network | No MATE uses the Telstra Wholesale Mobile Network | letsbemates.com.au | 2026-10-30 |
| Commercial 5G | Yes | letsbemates.com.au | 2026-10-30 |
| Stated population coverage | 98.8% The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometres of the Australian landmass when using an external antenna | letsbemates.com.au | 2026-10-30 |
| Price index (100 = cheapest in the country) | 130 Good Mates, 15GB Data, $30 /month, unlimited talk and text to standard Aussie numbers, no lock-in contract, postpaid · 30 AUD · index 100 = 23 AUD (Moose Mobile) | letsbemates.com.au | 2026-10-30 |
| Commercial 4G | Yes | letsbemates.com.au | 2026-10-30 |
| eSIM | Yes | letsbemates.com.au | 2026-10-30 |
| International roaming | Yes | letsbemates.com.au | 2026-10-30 |
| Self-care app | Yes | letsbemates.com.au | 2026-10-30 |
| 24/7 human support | No Call 13 14 13 between 8:30am – 7:00pm (Mon–Fri) or 8:30am – 5:00pm (Sat–Sun) | letsbemates.com.au | 2026-10-30 |
| Tariff terms published | Yes | letsbemates.com.au | 2026-10-30 |
| Complaints procedure published | Yes | letsbemates.com.au | 2026-10-30 |