MTEL: verified facts and rating
Commercial 5G: Yes Checked 2026-10-30
Score breakdown
73% backed by facts · How we rank
MTEL against the market
The dot is the company, the line is the median of all companies in this ranking.
Price index (100 = cheapest in the country)100136136 · median 129.5
MTEL strengths and weaknesses
Pros
- Reference tariff among the cheapest in the country
- Commercial 5G for consumers
- Offers eSIM to new customers
- Full tariff terms are public
Cons
- Human support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Listed by the regulator | Not verified | — | |
| Own radio network | Not verified | — | |
| Commercial 5G | Yes Dank 5G unlimitierten Minuten und SMS | mtel.at | 2026-10-30 |
| Stated population coverage | Not verified | — | |
| Price index (100 = cheapest in the country) | 136 MTEL STAR, 10,- € je 28 Tage, 23 GB, 1000 Min & SMS, Wertkarte (prepaid), ohne Servicepauschale; 10/28*30 = 10,71 · 10.71 EUR · index 100 = 7.9 EUR (spusu) | mtel.at | 2026-10-30 |
| Commercial 4G | Yes Mit VoLTE telefonierst du direkt über das LTE/5G-Netz | mtel.at | 2026-10-30 |
| eSIM | Yes eSIM bei MTEL Austria – die digitale SIM-Karte | mtel.at | 2026-10-30 |
| International roaming | Yes | mtel.at | 2026-10-30 |
| Self-care app | Yes in deiner MTEL-App | mtel.at | 2026-10-30 |
| 24/7 human support | No Call Center erreichbar von 7:00 bis 22:00 Uhr. | mtel.at | 2026-10-30 |
| Tariff terms published | Yes | mtel.at | 2026-10-30 |
| Complaints procedure published | Yes AGB 19.1: Einwände schriftlich innerhalb von drei Monaten; 26.2: Beschwerdefälle an die Regulierungsbehörde (RTR) | mtel.at | 2026-10-30 |